Privacy Policy — 711jl

1 Introduction

711jl ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access or register on the 711jl online casino platform. This Privacy Policy describes how we collect, use, store, share, and protect personal information in connection with the services we provide to players in the Philippines and other permitted jurisdictions.

This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It applies to all personal data processed by 711jl, whether collected online, through our mobile application, or through any other channel.

This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and 711jl.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, 711jl acts as the personal information controller in respect of all personal data collected through the platform. This means that 711jl determines the purposes and means by which your personal data is processed.

Where 711jl engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or analytics platforms — those parties act as personal information processors and are contractually bound to process your data only in accordance with 711jl's instructions and applicable Philippine data privacy law.

If you have any questions about how your personal data is handled, or if you wish to exercise any of your rights as a data subject, please refer to Section 14 of this policy for contact details.

3 Personal Data We Collect

711jl collects the following categories of personal data, depending on how you interact with the platform:

3.1 Registration & Identity Data

• Full legal name
• Date of birth (used to verify the 21+ age requirement)
• Gender
• Valid Philippine government-issued ID details (e.g., PhilSys ID, passport, driver's license, UMID, voter's ID)
• Email address
• Philippine mobile number
• Username and encrypted password

3.2 Financial & Transaction Data

• GCash or PayMaya account number (mobile number associated with the e-wallet)
• Bank account details for BPI, BDO, or Metrobank transfers (account name and number only)
• Deposit and withdrawal history
• Wagering history and game transaction records
• Bonus and promotion redemption records

3.3 Technical & Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session duration and login timestamps
• Pages visited and features used within the platform
• Referring URL and traffic source data

3.4 Communications Data

• Records of correspondence with 711jl customer support, including chat logs and email exchanges
• Survey responses and feedback submitted through the platform
• Preferences for marketing communications (opt-in or opt-out status)

3.5 Responsible Gaming Data

• Self-exclusion requests and status
• Deposit limit settings and modification history
• Session time limit preferences
• Any information voluntarily provided in connection with a responsible gaming concern

711jl does not collect sensitive personal information as defined under the Data Privacy Act (such as health data, political opinions, or religious beliefs) unless specifically required by law or regulatory obligation and with your explicit consent.

4 How We Collect Your Data

We collect personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey.
• Automatically: When you access the platform, our servers and analytics tools automatically record technical and usage data such as your IP address, device information, and browsing behavior within the platform.
• Through cookies and similar technologies: As described in Section 8 of this policy, we use cookies and similar tracking technologies to collect data about how you interact with the platform.
• From third-party verification providers: When you submit identity documents for KYC verification, our third-party verification partner may provide us with the results of the verification check, including confirmation of your identity and age.
• From payment processors: When you make a deposit or withdrawal, our payment processing partners (GCash, PayMaya, BPI, BDO, Metrobank) may share transaction confirmation data with us to facilitate the processing of your request.

5 How We Use Your Personal Data

711jl uses the personal data we collect for the following purposes:

711jl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.

6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 711jl processes your personal data on the following legal bases:

• Contractual necessity: Processing that is necessary to perform the contract between you and 711jl — including account registration, payment processing, and providing access to games — is carried out on the basis that it is required to fulfill our contractual obligations to you.
• Legal obligation: Certain processing activities — including KYC verification, anti-money laundering checks, and the retention of transaction records — are required by Philippine law and applicable gaming regulations. We process your data for these purposes to comply with our legal obligations.
• Legitimate interests: We process certain technical and usage data on the basis of our legitimate interests in operating a secure, fraud-free platform, improving our services, and ensuring the integrity of our games. We balance these interests against your privacy rights and will not process data on this basis where your interests override ours.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your prior consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

7 Data Sharing & Disclosure

711jl does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, to facilitate deposits and withdrawals. These providers receive only the data necessary to process your specific transaction.
• Identity verification providers: Third-party KYC and age verification services engaged by 711jl to verify your identity and confirm that you meet the 21+ age requirement.
• IT and platform service providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under strict contractual data processing agreements.
• Analytics providers: Aggregated and anonymized usage data may be shared with analytics platforms to help us understand how the platform is used and where improvements can be made. No personally identifiable information is shared for this purpose.
• Regulatory and law enforcement authorities: We may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law, court order, or regulatory directive.
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by 711jl, subject to professional confidentiality obligations.

All third-party processors engaged by 711jl are contractually required to implement appropriate technical and organizational security measures and to process personal data only in accordance with our instructions and applicable Philippine data privacy law.

8 Cookies & Tracking Technologies

711jl uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the platform, remember your preferences, and analyze how the platform is used. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the platform to function. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Functional cookies: These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming tool configurations — to provide a more personalized experience.
• Analytics cookies: With your consent, we use analytics cookies to collect aggregated data about how users interact with the platform. This data helps us identify areas for improvement and optimize the user experience. No personally identifiable information is collected through analytics cookies.
• Marketing cookies: With your consent, we may use cookies to deliver relevant promotional content within the platform. You may opt out of marketing cookies at any time through your account settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 711jl platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

9 Data Retention

711jl retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements under Philippine law.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act (AMLA) and applicable gaming regulations.
• Customer support communications: Retained for three (3) years from the date of the last communication, or longer if the communication relates to an unresolved dispute or legal matter.
• Technical and usage data: Retained in identifiable form for up to twelve (12) months, after which it is aggregated and anonymized for analytical purposes.
• Responsible gaming records: Self-exclusion records and related data are retained for the duration of the exclusion period and for five (5) years thereafter, to prevent circumvention of exclusion orders.
• Marketing consent records: Retained for as long as you remain a registered user and for three (3) years following account closure, to demonstrate compliance with consent requirements.

When personal data is no longer required, 711jl will securely delete or anonymize it in accordance with our internal data disposal procedures.

10 Data Security

711jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the 711jl platform is encrypted using Transport Layer Security (TLS). Sensitive data at rest, including account credentials and financial information, is encrypted using industry-standard algorithms.
• Access controls: Access to personal data is restricted to authorized 711jl personnel and third-party processors on a strict need-to-know basis. All access is logged and subject to regular review.
• Two-factor authentication: 711jl supports and encourages the use of two-factor authentication (2FA) to protect your account from unauthorized access.
• Regular security assessments: The platform undergoes regular security audits, vulnerability assessments, and penetration testing to identify and remediate potential security weaknesses.
• Incident response: 711jl maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected users within the timeframes required by the Data Privacy Act.

While 711jl takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

11 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 711jl:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and shared. This Privacy Policy fulfills that obligation.
• Right of access: You may request a copy of the personal data that 711jl holds about you, along with information about how it is being processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update most account information directly through your account settings.
• Right to erasure: In certain circumstances, you may request the deletion of your personal data. This right is subject to our legal obligations to retain certain data under Philippine law, as described in Section 9.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, subject to our demonstrating compelling legitimate grounds.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: If you believe that 711jl has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) days. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

12 Children's Privacy

The 711jl platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

During the registration process, all users are required to confirm that they are at least 21 years of age and to submit to age verification as part of the KYC process. If 711jl discovers or has reason to believe that an account has been registered by a person under the age of 21, the account will be immediately suspended, all funds will be returned to the payment source, and the personal data associated with the account will be deleted in accordance with our data retention procedures.

If you are a parent or guardian and believe that a minor in your care has registered on the 711jl platform, please contact us immediately using the details in Section 14 so that we can take prompt action.

13 Changes to This Privacy Policy

711jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users by email and through a prominent notice on the platform at least fourteen (14) days before the changes take effect.

The "Effective Date" at the top of this policy will always reflect the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how 711jl protects your personal data.

Your continued use of the 711jl platform after the effective date of any amendment constitutes your acknowledgment of the updated policy. If you do not agree with the amended policy, you may request account closure as described in our Terms & Conditions.

14 Contact Us & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 711jl, please contact our Data Protection Officer. Our support team is available 24 hours a day, seven days a week.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent regulatory body responsible for administering and implementing the Data Privacy Act of 2012. Contact information for the NPC is publicly available through official Philippine government channels.